Kujawsko-Pomorskie Telecare project provides innovative solutions via telecare, which improves the safety and comfort of life of the elderly and dependent people. As a part of the project in the Kujawsko-Pomorskie Region, a telecentre was created, which provides telecare services for more than 3,000 project participants.

The call center is operated 24 hours a day by qualified paramedics who react immediately to situations threatening the health and life of project participants. It increases with the awareness that the Telecentre is watching, and in the case of an emergency, the participant will not be left alone, but an employee of the Telecentre will take care of calling an ambulance and will inform relatives (family, and neighbors) about the sudden incident. The increase in the sense of security causes also an increase in independence. Without that, many of them would be excluded from various activities because of a fear of, for example, falling and the threat that after the fall they will be waiting for help for a long time.
As part of the service, the project participants receive a telecare device equipped with an SOS button, fall sensor, or geolocation.

Official Name of Signatory

Region of Kujawsko-Pomorskie (Poland)

Delegation

Europe

Website of the Signatory

Name of the person presenting the Good Practice

Mieszko Matusiak

Position/Job Title of person presenting the Good Practice

Director of the Kujawsko-Pomorskie Office in Brussels

Aim of the Good Practice

Increasing access to social services provided in the local community in the form of: care services, neighborhood help, care volunteering, using modern technologies such as telecare in the Kujawsko-Pomorskie by 31/12/2023

Target Group of the Good Practice

People at risk of poverty or social exclusion, who need support in everyday functioning

Implementation period

01/01/2021 - 31/12/2023

Consistency over time

Project will continue

Evaluation of the Good Practice

Kujawsko-Pomorskie Telecare project provides services for more than 3,000 people at risk of poverty or social exclusion, who need support in everyday functioning.The call center is operated 24 hours a day by qualified paramedics who react immediately to situations threatening the health and life of project participants.

Key stakeholders and partnerships

Stakeholders: people at risk of poverty or social exclusion, who need support in everyday functioning.Partners: Regional Center for Social Policy in Toruń, Kujawsko-Pomorskie Digital Competence Center, 87 commune self-governments.

Link for more information

Future Goal 1

Development of the projects based on strengthening social, educational and professional competences.

Future Goal 2

Development of the telecare services for elderly.

Future Goal 3

Strengthening the staff supporting families and youth in vulnerable situations in local communities.